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How 7up77 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad or Rocket, and keep your account secure.

Account data protectionbKash, Nagad, Rocket wallet privacyNo data sold to third partiesYour right to access or deleteBangladesh-focused data handling
7up77 How 7up77 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct or request deletion of the personal data we hold for your account, our support team handles privacy requests directly. You can reach us through the channels below. We aim to acknowledge your request within a working day and respond in full as quickly as our verification process allows — we need to confirm your identity before acting on any data change.

Live Chat Open the chat widget inside your account dashboard. Raise your privacy request there and our team will log it immediately and follow up by message.
Email Support Send your data request to our support address listed in your account settings. Include your registered phone number so we can verify your identity quickly.
Account Help Centre The Help section inside your account covers common privacy questions — how to update your phone number, change linked wallet details, or close your account.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security at 7up77 runs on SSL encryption for every connection between your device and our servers. Account login uses OTP verification tied to your registered phone number, so even if someone has your password, they cannot access the account without your SIM. We review access logs on a regular cycle to catch anything unusual. Your rights over your data are real and actionable — here is how we put them into practice.

SSL Encryption on Every Session

Every page load, login and wallet transaction is encrypted end-to-end. Your bKash, Nagad or Rocket payment details travel over a secure connection and are never stored in plain text.

OTP Account Verification

Login and sensitive account changes require a one-time code sent to your registered mobile number. This stops unauthorised access even if your password is ever compromised.

Cookie and Tracking Transparency

We use session cookies to keep you logged in and analytics cookies to understand how the account dashboard is used. We do not use third-party advertising cookies to track you across other sites.

Your Right to Access or Remove Data

You can request a copy of the personal data we hold, ask us to correct inaccuracies, or ask for deletion of your account and associated records. Contact support to start the process.

Common Questions About Your Privacy at 7up77

These are the questions we get most often about how personal data works on the platform. If your question is not covered here, live chat inside your account is the quickest route to a direct answer.

We collect your name, phone number, email and payment details. If you deposit via bKash, Nagad or Rocket, we also log the transaction reference to match and confirm your wallet credit.

Your wallet number is shared only with the relevant payment processor to verify the transaction. We do not pass it to advertisers, data brokers or any unrelated third party.

Payment transaction logs are kept for as long as financial and regulatory obligations require. Session and activity data is reviewed and cleared on a rolling basis as part of our standard data cycle.

Yes. Contact support via live chat or the email address in your account settings. We will verify your identity first, then provide a summary of the personal data held for your account.

Send a deletion request through live chat or support email. After identity verification, we will close your account and remove personal data subject to any retention requirements we are obliged to meet.

We use session cookies for login continuity and analytics cookies to improve the account experience. We do not run third-party advertising cookies. You can manage cookie settings in your browser at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.